IAR Upload To upload an IAR to your user on ZetaWorlds please use the Ingress-System: https://hawk.zetamex.pw/ingress/ Simply login with your billing account (Not to be confused your Avatar account) and upload the .iar file. Once completed you will be given an ID. Send us this ID via a Ticket: https://billing.zetamex.com/submitticket.php?step=2&deptid=1 and tell us which Avatar it should be loaded into. IAR Download Simply send us a Ticket: https://billing.zetamex.com/submitticket.php?step=2&deptid=1 We offer full inventory backups of your Avatar should you need it. OAR Upload To upload an OAR to your user on ZetaWorlds please use the Ingress-System: https://hawk.zetamex.pw/ingress/ Simply login with your billing account and upload the .oar file. Once completed you will be given an ID. Send us this ID via a Ticket: https://billing.zetamex.com/submitticket.php?step=2&deptid=1 and tell us which Region it should be loaded into. OAR Download Simply login to your account on https://zetaworlds.com/ and go into your Region Control Panel: https://zetaworlds.com/user/regions From there you can issue an OAR backup of the specific region via the Action dropdown "Save Oar" OARs can take a long time so there is no feedback once the OAR is complete. To check on the status of the OAR use the "Check Oar Status" from the Action Dropdown. This will give you a download URL once the OAR has completed. The links are valid for 14 days.