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    1. Portal Home
    2. Server Status

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    0 Open 0 Scheduled 5 Resolved   View RSS Feed

      Support

      My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket
    There are no Open Network Issues Currently
    Billing System Transition (Resolved) Critical

    Affecting System - Billing

    • 25/09/2021 01:21 - 29/10/2021 22:12
    • Last Updated 25/09/2021 01:24

    We are moving our billing system to a newer version in order to make sure potential security vulnerabilities are patched and the system remains secure.

    As a result some billing related tasks may behave erratic or do not work properly.

    If you encounter issues with the billing system please send us a direct email: contact@zetamex.com so we can fix the issue and get you sorted out.

    We apologize for any inconvenience this may cause.

    SRAS Server Critical Outage (Resolved) Critical

    Affecting Other - SRAS Services

    • 27/09/2015 20:10 - 27/09/2015 20:37
    • Last Updated 27/09/2015 20:11

    We have contacted our service provider and are aware of the issue effecting all grids running SRAS. We are awaiting a response from our provider to get services restored and back online.

    ZetaWorlds Upgrades (Resolved) Critical

    Affecting Other - ZetaWorlds Customers

    • 28/08/2015 12:00 - 27/09/2015 20:10
    • Last Updated 25/08/2015 20:17

    ZetaWorlds is planning a grid outage, the following notice below explains more.


    ZetaWorlds will be going offline for upgrades on August 28, 2015. During this time all ZetaWorlds clients and residents will be unable to access services. This upgrade brings new stability and improvements for those whom wish to host their own regions from their own servers and home computers. This update also brings us up to new code base patching many un-resolved issues in the current stable code branch. The outage should not span more then 4-6 hours in total.

    Planned Network Maintenance (Resolved) High

    Affecting Other - Network

    • 26/08/2015 12:00 - 26/08/2015 23:27
    • Last Updated 25/08/2015 20:07

    We have recieved a notice from one of our service providers informing us of scheduled network mataince which may effect some grid clients causing upto 30 minutes of downtime.


    You are receiving this message regarding an important maintenance window, 8/26/2015 Reference Ticket Number CVY-72291 (all times US eastern). Event Type: Network Upgrade Start Time: 00:00 8/26/2015 End Time: 00:30 8/26/2015 Location(s): Piscatway, NJ Client Affecting: Yes Event Summary: The software on the device will be upgraded and a reload is required. The upgrade will repair software defects that affect some specific client scenarios.

    Weasel -> Wolf Migration (Resolved) Medium

    Affecting Other - Server

    • 16/08/2015 10:00 - 25/08/2015 20:01
    • Last Updated 16/08/2015 07:04

    We will be moving our final server away from our old provider to the new provider. If you are on Weasel, expect a small hiccup in services.

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    Zetamex Network

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    42897 Remscheid

    Germany


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    Germany:  +49 2191-7899003

    United States:  +1 702-830-9694


    Email:
    contact@zetamex.com


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